Vacancy Detail

Refuge Worker

Role:                    Refuge Worker
Location:             Derby
Contract:             Temporary 2/3 months
Pay:                      £13–£18 per hour (depending on pay status and experience)
Hours:                  37.5 hours per week
Working Pattern: Monday to Friday, 9:00am–5:00pm

We are seeking a Refuge Worker to provide support to individuals experiencing domestic abuse and their children, within an accommodation setting. 

Key Responsibilities:

• Provide practical and emotional support to survivors of domestic violence, conduct regular key work sessions, and maintain up-to-date case records.
• Welcome new residents, explain occupancy agreements, and develop individualized move-on strategies.
• Manage rent collection, room allocation, and ensure vacancies are re-let promptly.
• Assess risks and support needs of survivors and their children, developing and implementing individualized support and risk management plans.
• Advocate for survivors, liaise with external agencies, support access to benefits, legal protection, and address barriers for marginalized groups.
• Conducting health and safety checks within the refuge.

Essential Requirements:

• Experience working in a refuge/accommodation setting
• Knowledge of domestic abuse
• Experience managing a caseload
• A knowledge of health and safety.
• Preferable - ability to speak a South Asian or Eastern European language(s)
• Enhanced DBS on the update service

Supporting Futures acts as an agency and employer.

Location: Derby | Salary: | Job type: Contract | Posted: 19/01/2026